NOTE: NO RETURNS, EXCHANGE ONLY.
Reina Medical Uniforms will accept authorized
exchanges on "unused" products only for a period of 7
days from date of accepted delivery.
The term "unused" means that the uniform has not
been worn, sold, or been out on display. All
and refused shipments are subject to a 30%
restocking / handling fee less shipping charges. All
shipping fees incurred by Reina Medical Uniforms are
non-refundable under any circumstances. All
exchanged uniforms may take up to 1 full week (7 days) to
process your exchange from the time the uniforms has
been exchanged and inspected. There is no refund on
shipping costs incurred in sending or returning your
order. The selections of colors are current, however
our stock changes and an alternate color will be
shipped if your color is unavailable at time of
shipping, customer will be notified before shipment
is processed. Exchanges or refusals of delivery
for wrong color being received are treated as a
exchange and are subject to all exchange and shipping fees
described in this policy.
To obtain a exchange authorization number contact us
Terms Of Our Exchqange Policy
1. Product must be in original packaging or box and
must be in new and resalable condition. If any items
including tags are missing, you will be charged a
30% restocking fee based on the full purchase price
less shipping charges.
2. You will be responsible for exchange shipping
charges and shipping must be paid from the
purchasers end. Exchange shipping must be made
via the carrier that delivered the package only. You
will be responsible for the exchange shipping fully
and any damage that may occur during the exchange
shipping therefore we suggest that you purchase
shipping insurance on the exchange of the product.
Any damages in exchanging the product without insurance
will result in a 30% restocking fee.
3. Your exchange product must have the exchange
authorization number clearly marked on the package
when we receive it back in our shipping
department. Any products or packages exchanged to
our shipping department without the exchange authorization
number on it will be charged a 30% restocking fee.